Wanda M. Clowater
561 Browns Corner Rd , Canaan, Maine 04924
Wanda Clowater E-Mail Phone: 207-474-6598

Informatics Technology Specialist
Solutions-oriented IT Security and Assistant Systems Administrator, with Allscripts Electronic Medical Record, planning, implementation, documentation of information solutions for Health Care Business Solutions,

• Over 2 ½ years of experience with Allscripts, dealing with senior level management,
• Knowledge of clinical environments a definite plus
• Clinical workflows
• Clinical IT systems
• Clinical business processes: Registration / Scheduling / Billing / Charges / Lab tests and results / Patient charts / Transcription / Encounter notes / Prescriptions
• Industry knowledge
• Experience with workflows: Analysis, Documentation, Design, and Product Configuration
• Support 26 physician office practices (MaineGeneral and Specialty Practices)

• Extremely proficient, self motivated, dependable, consistent, works well with others, leader
• Will travel as needed
• Excellent written and verbal communications, presentation skills, and customer relationship skills
• Ability to work with all levels of healthcare client organizations
• Highly organized
• Very professional with positive upbeat attitude.

* Core Competencies:Allscripts Security; HL7 Interfacing; MS SQL Server; TWPM
* Platforms:  Microsoft Windows® operating systems from 95 on, Linux MS SQL Server
* Networking: TCP/IP, Novell, VPN, SSH.
* Languages:, HTML, Javascript, VBasic
* Tools: TWAdmin, System Administrator, Dictate Monitor, ConnectR,  Analytics,V 10.2.2, V10.2.3; SSMT, SQL Server ; Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities, Dragon Medical; Adobe Photoshop, Dreamweaver; Lotus Notes, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®)

  BUSINESS SKILLS:

• MS Office: Word, Excel, PowerPoint, Access * Lotus Notes
• Excellent Communication skills, both written and oral * Good Listening skills
• Conscientious and dependable * Work equally well as a team member or individual
• Excellent Customer Service skills * Ability to de-escalate an irate customer
• Able to work with a variety of people * Training - new employees
• Accounting: Payables, Receivables, Costing, Payroll,  
• Database Management – SQL Sever, pl-SQL

Designed by Wanda Clowater of Clowater Art © 2007
Last update 11/05/2007